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Ask Hank™ AI

Just talk to Hank. Finding the right part should be this simple.

Hank is the conversational AI parts assistant. He listens and responds naturally, asks clarifying questions, and guides professionals toward correct part identification and fitment, especially for used mechanical assemblies.

Hank, wearing a navy HANK cap and work shirt
“Do you have the VIN? I also want to confirm engine and drivetrain.”
9:41
Job #20412018 Silverado 1500Concept
HankHank is listening

Got the VIN. Is it the 8‑speed?

The door label will say MYC. Then I’ll narrow the interchange.

6‑speed8‑speedNot sure
4 of 11listings fit so farBest match $1,850 · North Auto Recyclers
Hold to talk · or type

Concept preview · sample data

In development
Voice as the interface
  • Hands-free conversational flow
  • Natural follow-up questions
  • Interruption handling where supported
  • Easy voice ↔ text switching
  • English and Spanish, as implemented
In development
VIN decoding built in

VIN can identify vehicle characteristics and reduce search friction. Hank requests further engine, drivetrain, trim, production or option information when the VIN alone is insufficient.

1GCUYDED5JZ182044
In development
Interchange intelligence built in

Hank uses industry interchange and application data, plus part attributes, to evaluate compatible used mechanical parts. No match is claimed without sufficient data.

Engine · 5.3LMatch
Transmission · 8-speedConfirm with tech

Example scripted exchange

Shop“Hank, I need a transmission for a 2018 Silverado.”
Hank“Do you have the VIN? I also want to confirm engine and drivetrain before I narrow the interchange.”
Shop scans VIN
HankHank checks fitment information and presents possible supplier offers, clearly noting any needed verification.

Concept preview · scripted example

Explainable recommendations

Objective considerations only. No public supplier scores.

FitmentPriceMilesConditionWarrantyDistanceDeliveryHistorical transaction facts

Visual demo

Watch Hank DemoMic waveform · conversation · VIN to fitment · recommended parts

Concept preview · demo video to be produced

Questions and answers

What is Ask Hank™?

Ask Hank™ is a conversational automotive parts assistant designed to guide users through part identification, fitment questions and supplier sourcing using voice or text.

Does Hank decode VINs?

VIN decoding is integrated into the intended Ask Hank™ workflow, helping identify vehicle characteristics while prompting for additional details when required.

How does interchange work?

Hank uses automotive interchange and vehicle application information to help evaluate compatible used parts, subject to verification of relevant vehicle and part attributes.

Can I speak to Hank?

The PartsFlow™ experience is being designed for natural two-way voice conversations, follow-up questions and voice/text switching.

Be among the first to experience PartsFlow™.

Free during our initial launch for repair shops. Early Partner Program for suppliers.